Frequently Asked Questions Last update 8 months ago
We connect you with hospitals and clinics with the best ratings, help you receive multiple offers, and organize transportation details like hotels, flights, and transfers. You can get free support from our health consultants and communicate without language barriers.
You can reach us through our communication channels without being a member, and manage the entire process with the free support of our health consultants.
Yes, you can benefit from discounts without being a member.
Payments are made according to the agreement with the hospital/clinic, sometimes to the Clinictus pool, and sometimes directly to the hospital. Credit cards and bank transfers are accepted; upfront payment is not required.
We list hospitals and clinics that provide high-quality services and are accredited, following international standards.
You can contact as many hospitals/clinics as you wish.
Yes, payments are made in accordance with the agreement, either with Clinictus or directly with the hospital/clinics.
Clinictus handles the formalities and manages the necessary processes to find the most suitable solution for you.
By obtaining offers from multiple hospitals/clinics, we offer exclusive price advantages. In some cases, we negotiate fixed prices for certain procedures to reduce the cost.
By contacting our health consultants, we help you create a treatment plan that suits your needs.
The services and procedures covered by the agreement with the hospital/clinic are included. For detailed information, you should contact the respective hospital/clinic.
Yes, you can cancel your plans, but in some cases, a cancellation fee may apply.
Post-treatment care is managed by healthcare professionals with whom we cooperate.
You can select a medical institution by considering its profile, location, distance from airports, accommodation conditions, cost, and ratings through our platform. Additionally, you can get support from our free Clinictus consultants.
Yes, you can receive free visa consultancy from Clinictus.
Yes, if you request, you can make hotel, flight, and transfer reservations directly through the Clinictus platform or contact us for assistance.
We offer more affordable prices for certain procedures by making special agreements with hospitals and clinics. These price advantages may include ongoing discounts at specific times.
You will sign the contract directly with the hospital/clinic.
Payment for remote consultations may vary depending on the type and content of your treatment. In some special cases, such as CT or MRI scans, a fee may be required.
You can choose a hospital by considering factors such as its location, distance from the airport, accommodation conditions, cost, areas of expertise, and reviews from patients.
All your personal information is kept confidential and stored securely.
Yes, you can postpone it up to 10 business days before the operation. However, hospitals/clinics may change the program fees.